Mailing address:

Lougheed Suite 106 – 9855 Austin Avenue Burnaby, B.C. V3J 1N4

Guest Services:



604-421-3434 | Fax: 604-421-4255

Today's Hours:

10am - 6pm


Mon: 10am-6pm

Tues: 10am-6pm

Weds: 10am-9pm

Thur: 10am-9pm

Fri: 10am-9pm

Sat: 9:30am-6pm

Sun: 11am-6pm



We are committed and have paid careful attention to making Lougheed accessible to everyone.

All Mall entrances are equipped with automatic openings and closures.

Escalators and elevators ensure easy access to all levels of the Mall.

Specially designated Handicapped and Parent parking spaces are located near Mall entrances.

Wheelchairs and walkers are available for loan at Guest Services and are equipped with mesh carry bags to help organize your purchases while shopping at Lougheed.

Guest Services is located on the mall’s lower level - beneath Entrance #2.

PARKING regulations

Enforcement of parking regulations at Lougheed is necessary to ensure that all of our guests are able to conveniently park. In addition, local laws require property owners to ensure that fire lanes are unobstructed and Handicap parking is being used only by permit holders.

If enforcement is not performed on a regular basis, the shopping centre parking areas are quickly filled up with non-guest vehicles. Control measures are needed as Skytrain commuters, nearby residential tower visitors, persons attending sporting/concert events and students take advantage.

WalMart, The Bay and Safeway parking areas are included in the enforcement program. Notice of parking rules are clearly posted throughout all parking lots.

Reasons for Violation Notices Being Issued

Persons that park their vehicles and are observed leaving the property by mall personnel or by surveillance cameras will receive a warning notice. If multiple warnings are received for the same vehicle, the vehicle will be towed and the owner will be responsible for all related charges.

Vehicles that are parked for longer than 4-hours or overnight may be issued a warning notice. Repeat warnings that are ignored will result in towing of the vehicle.

Trucks and RVs

Large trucks and recreational vehicles are not permitted to park overnight. Permission will not be granted under any circumstances due to insurance and local regulations.


If your vehicle has been towed, Mundies’s Towing and Recovery Service can be called at (604) 526-9677 to arrange for release.

Disputing a Notice

Notices may be disputed by contacting the Security Manager during business hours. Please include your ticket number, license plate and date of the violation.

Attention: Lougheed Security Manager
#106-9855 Austin Avenue
Burnaby, BC V3J 1N4
(604) 787-9239 phone
(604) 421-4255 fax

Plan Your Trip

Lougheed is located at the corner of North Road & Austin Avenue in Burnaby, British Columbia, Canada.


BY SKYTRAIN – Take the convenient covered walkway from the west end of the Lougheed Town Centre Station Platform.

BY BUS – 101, 110, 136, 152, 156, 157, 180, 555, C9. For bus schedules, call 604-953-3333 or go online at

BY CAR – Take the Gaglardi exit off Highway One, right on Lougheed Highway, then left at Austin Avenue. Lots of FREE guest parking available.

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