COMMITTED TO ELEVATING YOUR EXPERIENCE
Lost and Found – All lost and found items can be collected, recorded and claimed at Guest Services.
Information – We can help you decide where to wear that great outfit you just got. Area maps, tourist attractions and a sound opinion are here for you at Guest Services.
Wheelchair Rentals – Wheelchair rentals are free with a piece of photo ID.
Portable Chargers – Don’t let your dying cell slow you down, charge your phone while you shop! Portable phone chargers are available at Guest Services and are free with a piece of photo ID.
Leave the final flourish to us. Gift wrapping is complimentary for up to 3 gifts purchased at Lougheed.
Wrapping for additional packages or gifts purchased outside of Lougheed is also available with pricing based on package size.
- XS $1.50
- S $3
- M $5
- L $7
- XL $10 + up
Gift boxes are available at $2 per box.
Gift wrap during the holiday season is by donation
*Receipt of items required for complimentary wrap.
Visiting with Children
Turn their visit to Lougheed into an adventure.
Single and double Kiddy Cab strollers are available for rent with a $2 donation per stroller. All proceeds benefit the Burnaby Firefighters Charitable Society
Forgot the diapers at home? Fear not, we are equipped with complimentary emergency infant supplies at Guest Services.
Relax with the littles in our Family Lounge. Located on the upper level across from The Hudson’s Bay, our Family Lounge is equipped with a bottle warming station, a larger family restroom, comfy couches, and toys.
GUEST SERVICES IS LOCATED ON THE SHOPPING CENTRE’S LOWER LEVEL, AT THE FOOT OF THE EAST ESCALATORS.
10am - 6pm
REGULAR STORE HOURS:
Lougheed Gift Cards are the perfect gift for everyone! They are available at Guest Services in any denomination, starting at $5.00. Lougheed Gift Cards are accepted at the majority of retailers in the Centre, including Hudson’s Bay, WalMart and London Drugs. VISA, Mastercard, cash and Interac are accepted methods of payment.
Check your card balance at www.getmybalance.com >